NOVA YULINDASARI; CHOIRIYAH; FADILLA. Strategi Customer Service Dalam Mengatasi Keluhan Nasabah Di Bank Sumsel Babel Cabang Lahat. Jurnal Ekonomi Bisnis, Manajemen dan Akuntansi, [S. l.], v. 1, n. 2, p. 135–144, 2022. DOI: 10.61930/jebmak.v1i2.11. Disponível em: http://ejournal.lapad.id/index.php/jebmak/article/view/11. Acesso em: 10 jan. 2025.