Nova Yulindasari, Choiriyah, Fadilla. Strategi Customer Service Dalam Mengatasi Keluhan Nasabah Di Bank Sumsel Babel Cabang Lahat. jebmak [Internet]. 2022 Sep. 27 [cited 2025 Jan. 10];1(2):135-44. Available from: http://ejournal.lapad.id/index.php/jebmak/article/view/11