Effective Communication Strategies In Business: The Use Of Ambiguous Sentences To Avoid Communication

Authors

  •  RA Nabila Allya Salsabilla  Sekolah Tinggi Ekonomi dan Bisnis Syariah (STEBIS) Indo Global Mandiri
  •  Choiriyah Choiriyah  Sekolah Tinggi Ekonomi dan Bisnis Syariah (STEBIS) Indo Global Mandiri
  •  Havis Aravik  Sekolah Tinggi Ekonomi dan Bisnis Syariah (STEBIS) Indo Global Mandiri https://orcid.org/0000-0002-4318-7157
  •  Fadilla Fadilla  Sekolah Tinggi Ekonomi dan Bisnis Syariah (STEBIS) Indo Global Mandiri
  •  Dwi Noviani  Institut Agama Islam Al-Qur’an Al-Ittifaqiah Indralaya
  •  Emilia Sari  STIQ Al-Lathifiyyah Palembang

DOI:

https://doi.org/10.61930/jebmak.v4i1.1055

Keywords:

Business Communication, Unambiguous Sentences, Communication Strategy, Work Effectiveness, Miscommunication

Abstract

Business communication is a fundamental aspect in ensuring operational efficiency and achieving organizational goals. However, the frequent use of ambiguous sentences in professional communication practices often leads to miscommunication, misinterpretation, and workplace conflict. This study aims to analyze the importance of using unambiguous sentences as a strategy for effective communication in business environments. The research employs a descriptive qualitative approach through literature review and case study analysis of communication within the workplace. The results show that unclear or ambiguous language negatively impacts message comprehension, team coordination, and decision- making processes. On the other hand, delivering messages using structured sentences, standard language, and precise diction significantly enhances work efficiency, strengthens professional relationships, and fosters a healthy communication culture within organizations. This study emphasizes that clarity in language is not merely a linguistic concern but an integral part of strategic management in business. Therefore, communication training, language guidelines, and collective awareness are essential in building professional and productive workplace communication.

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Published

2025-05-19

How to Cite

RA Nabila Allya Salsabilla, Choiriyah, C., Havis Aravik, Fadilla, F., Dwi Noviani, & Emilia Sari. (2025). Effective Communication Strategies In Business: The Use Of Ambiguous Sentences To Avoid Communication. Jurnal Ekonomi Bisnis, Manajemen Dan Akuntansi, 4(1), 139–152. https://doi.org/10.61930/jebmak.v4i1.1055

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